Shipping & Returns

W·ROSADO ships all online orders via Fedex, our rates are as follows:

Within the Continental United States

  • Next Day $55

International

  • Flat rate $95

You may get an estimated delivery date once your selection is in your basket. Duties and Taxes are to be paid by the recipient upon delivery.

W·ROSADO online orders may be delivered via Fedex to the following countries:

  • USA
  • CANADA
  • EUROPE: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Monaco, Netherlands, Portugal, Sweden, Spain
  • UNITED KINGDOM
  • CHINA
  • JAPAN

You may get an estimated delivery date once your selection is in your basket.

If you do not see your country on our list, or should you have any shipping questions or concerns please send an email to inquiries@wrosado.com

RETURNS

To return an item, please send an email to returns@wrosado.com

Please include:
Order number which can be found in order confirmation email or under your account in “Your Orders” section.

Reason for return
You have up to 14 business days after receiving your order to submit your return request. Our in-house team will assess the request (based on return eligibility).

Prepare your return parcel
Include original packaging and materials our carrier will pick up your package at a date and time that suits you directly to the address mentioned when you return by mail.

Receive your refund
Once your item is received, please allow 5 business days for processing and review. Once approved, you will receive an email confirmation. The refund will be validated after receipt and verification of the item. Your refund will then take place within 2 to 3 days. Any damaged item cannot be the subject a refund. To recall any personalized item cannot be the subject of a refund or an exchange.

EXCHANGES

At wrosado.com, we are committed to you enjoying your purchase. In order to exchange the item you purchase, we will have to refund your first order. Indeed, each item has a unique number, therefore we are obliged to re-edit an invoice and thus make a new payment.